Frequently asked questions

Yes!

  • The second dog from the same household gets 50% off if both are walked at the same time.

  • Book 9 walks and get your 10th walk free.

  • Refer a friend and get £5 off your dogs next walk once your friend has completed their first booking.

Do you offer discounts?

For now, we’re keeping our services local to Marlborough, with the possibility of expanding later.

Where is your primary area?

If you’re new to our services, please fill in the form found under the “contact” tab and we’ll get back to you as soon as possible. Feel free to message us or give us a call if you prefer.

We will then come and see you as part of the free of charge meet & greet service to make sure all boxes are ticked.

How do I book a dog walk?

All dogs will be kept on a lead at all times, unless specifically requested. For example: if an active dog is obedient, well trained and on one of our weekend adventure walks, the owner may ask us to exercise the dog off the lead- in which case we’d choose a suitable location.

Will my dog be kept on a lead?

How many dogs are walked at a time?

We offer individual and group walks. We believe smaller groups make for happier outings. Our aim is to limit our walks to 3 dogs, but we will allow a maximum of four dogs per group if necessary.

Do you carry first aid supplies?

Yes, we always carry a dog first aid kit.

How do I pay for the service?

You’ll pay via bank transfer. The details will be provided at the meet & greet.

  • We use Apple AirTags on each dog whenever we walk them. This sends their location directly to our phone, offering better safety and peace of mind.

  • We limit group sizes to ensure your dog’s welfare isn’t being negotiated and all needs are met.

  • We operate longer hours and make ourselves available 6 days out of 7.

  • We offer loyalty discounts!

Why choose us?

What happens if I need to cancel a booking?

If cancelled within 24 hours of your booking, no refund will be given. If within 48 hours, a 50% refund will be given. If more than 48 hours, you will receive a full refund.

NB. You can reschedule (instead of cancelling) your walk free of charge up to 12 hours before your next booking.

Will I receive an update after the walk?

If anything unexpected occurs during the walk, you’ll be instantly notified by WhatsApp or text message. You’ll also be notified upon collection and return of the dog if no one is present at home.

Two dogs sitting on green grass in a field. One is a black retriever, and the other is a fluffy, golden Pomeranian. The background shows a blue sky with some clouds and distant trees.